Privacy Policy

At Concept Hotel Management, we are committed to safeguarding your privacy while providing you with exceptional hospitality services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect personal information, including but not limited to, your name, contact details, payment information, and preferences when you make a reservation, check-in, or use our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Processing reservations, orders and service requests
Providing personalized services and enhancing your experience
Communicating with you about your reservation, order, inquiries, or promotions
Analyzing trends and improving our services
Complying with legal requirements and regulations

3. Disclosure of Your Information

We may share your personal information with trusted third parties, including service providers, business partners, or legal authorities, only when necessary to fulfill the purposes outlined in this Privacy Policy.

4. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. If you have any questions or concerns about your privacy rights, please contact us using the information provided below.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at info@concepthtls.com

By using our services, you agree to the terms of this Privacy Policy.

This Privacy Policy was last updated on 21/05/24.